Cookie Policy
Effective Date: June 25, 2026
1. What Are Cookies and Local Storage?
Cookies are small text files placed on your device to store data that web servers can recall later. RCM Denials also makes extensive use of modern local browser storage technologies, specifically localStorage and IndexedDB, to store your settings, claim data, and preferences locally on your computer.
2. How We Use Cookies & Local Storage
We use these storage technologies solely to provide, secure, and improve our services. We do not use them to serve ads or track you across other websites. Specifically, we store:
- Preferences: Your active visual theme (dark or light mode) and layout choices.
- Functional State: Active checklists, session history, and claims tracking details so you can resume your work if you refresh the page.
- Payer Cache: Directory details and search index information stored locally for lightning-fast lookups.
3. Types of Cookies / Local Storage Used
| Type | Name/Key | Purpose | Duration |
|---|---|---|---|
| Functional Storage | theme |
Remembers whether you selected Dark or Light mode. | Persistent |
| Functional Storage | claimsData, checklists |
Saves your active batch claims and generated checklist items. | Persistent |
| Functional Storage | onboarding_status |
Remembers if you completed or skipped the welcome onboarding tour. | Persistent |
4. Third-Party Cookies
RCM Denials is committed to patient privacy. We do not integrate third-party advertising trackers or behavioral targeting pixels. Any analytics tool used collects purely anonymous aggregated stats to monitor platform performance and loading speeds.
5. How to Control Cookies & Local Storage
You have the right to choose whether to accept cookies and local storage:
- Browser Controls: Most browsers allow you to block cookies, clear local storage, or browse in incognito/private mode. Please note that if you block localStorage, some features of RCM Denials (like saving claims history) will not function.
- App Controls: You can clear all locally stored data at any time from within the platform using the reset button in the Analytics Dashboard.
6. Contact Us
If you have any questions about this Cookie Policy, please reach out to us at:
Email: pankajgenai@gmail.com